Refund policy

PMG RETURN & REFUND POLICY

RETURNS

 We accept returns within 30 days of delivery for eligible items. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

 DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

 Please inspect your order when you receive it. If your item arrives damaged, defective, or incorrect, please contact PMG as soon as possible and provide your order number and clear photos of the issue. We will review the request and, when appropriate, provide a replacement or refund.

NON-RETURNABLE ITEMS

 Items that have been used, damaged after delivery, or are not in their original condition may not be eligible for a return.

RETURN PROCESS

Please contact PMG before sending any item back. Do not return an item without receiving return instructions from us.

REFUNDS

 Once an approved return is received and inspected, we will determine whether the item qualifies for a refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

 RETURN SHIPPING

 If the return is due to an incorrect, damaged, or defective item, PMG will review the situation and may provide an appropriate resolution. For other eligible returns, return shipping costs may be the customer's responsibility.

 QUESTIONS

For questions about returns or refunds, please contact PMG through the contact information provided on our website.